At Audix, we aim to deliver your orders quickly and safely across Pakistan.
1. Shipping Coverage
We currently offer shipping all over Pakistan through trusted courier partners.
2. Shipping Time
Order Processing Time: 24–48 hours
Estimated Delivery Time: 2–5 working days
Delivery times may vary due to location, weather conditions, public holidays, or courier delays.
3. Shipping Charges
Free Shipping on selected products or promotions
Shipping charges (if applicable) will be clearly mentioned at checkout before placing the order
4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan.
Please ensure that someone is available at the delivery address to receive and pay for the order.
5. Order Tracking
Once your order is shipped, tracking details will be shared via SMS or WhatsApp (where available).
6. Delivery Issues
In case of:
Delayed delivery
Incorrect address
Courier-related issues
Please contact us immediately so we can assist you.
7. Failed or Returned Deliveries
If a delivery fails due to:
Incorrect address
Customer unavailability
Refusal to accept the order
The order may be cancelled, and re-shipping charges may apply.
8. Damaged or Missing Items
If you receive a damaged or incorrect item:
Contact us within 48 hours of delivery
Provide photos or videos of the package and product
We will resolve the issue as quickly as possible.
9. Policy Updates
Audix reserves the right to update or modify this Shipping Policy at any time without prior notice.
10. Contact Information
For shipping-related queries, contact us:
Email: support@audix.com
WhatsApp / Phone: (Add your business number)