Galaxy Buds Pro

Yes, we offer refunds or exchanges within7 days of delivery. If the product is damaged, defective, or incorrect, please contact our support team with clear photos or a video. The item must be unused and in its original packaging to be eligible.

You can contact Audix Customer Support by calling or WhatsApping us at0314-2692020.
🕒 Customer support hours:10:00 AM – 8:00 PM(Monday to Saturday)

Yes!Audix earbuds, watches, and headphonesare designed withskin-friendly materialsand finished with smooth, hypoallergenic surfaces. Most users with sensitive skin find themcomfortable for all-day wear. If you have a specific allergy or sensitivity, let us know — we’re happy to help!

Yes!Audix productscome with a1-year limited warrantycovering manufacturing defects. Warranty doesn’t include damage from drops, water misuse, or normal wear and tear. If you experience any issues within the warranty period, just contact our support team with your purchase details — we’ll help you get it resolved!